U select- FREQUENTLY ASKED QUESTIONS
Where are your stores located?
Bellagio store
Shop No.10, level 3, Bellagio Mall,33 Castle Peak Road, Sham Tseng, N.T
Dawning Views store
Shop G1, G/F, Dawning Views, 23 Yat Ming Road, Fanling
North Point store
Shop A&B, G/F, Fu Kar Court, Fortress Garden, 32 Fortress Hill Road, North Point, H.K.
Kwun Tong Cheung Wo Court Store
SHOP 10, G/F, WO HANG HOUSE, HIP WO ST, KWUN TONG, KLN.
Prince Edward store
G/F, MerlinBuilding,181-183 Prince Edward Road, KLN
Quarry Bay store
Shop 4 & 5, G/F, 7 Greig Road, Tai Kut House, Quarry Bay
Sha Tin store
Shop 3, G/F,Belair Gardens, Tai Chung Kiu Road,Sha Tin
Shau Kei Wan store
G/F, 98-100, MAIN STREET EAST, SHAU KI WAN
Tseung Kwan O store
Shop 16, G/F, Commercial Centre, Fu Ning Garden
Tuen Mun store
1/F, Carport Block, Lung Mun Oasis, 43 Lung Mun Road, Tuen Mun
How can I contact your stores?
Bellagio store +852 2491 8057
Dawning Views store +852 2586 3686
Kwun Tong Cheung Wo Court Store +852 2348 7089
North Point Store +852 2566 5774
Prince Edward store +852 2749 9480
Quarry Bay store +852 2586 3686
Sha Tin store +852 2586 3686
Shau Kei Wan store +852 2586 3686
Tseung Kwan O store +852 2705 1474
Tuen Mun store +852 2449 8078
What are the opening hours of U select stores?
Bellagio store Mon - Sun 8:00am - 10:00pm
Dawning Views store Mon - Sun 8:00am - 10:00pm
Kwun Tong Cheung Wo Court Store Mon - Sun 8:00am - 10:00pm
North Point Store Mon-Sun 8:00am-9:00pm
Prince Edward store Mon - Sun 8:00am - 10:30pm
Quarry Bay store Mon-Sun 8:00am-10:00pm
Sha Tin store Mon-Sun 8:30am-10:30pm
Shau Kei Wan store Mon - Sun 8:00am - 10:30pm
Tseung Kwan O store Mon - Sun 8:00am - 9:30pm
Tuen Mun store Mon - Sun 8:30am - 10:30pm
What are the origins of the products in U select?
Our products are selected all over the world. Our cooperation with Tesco, one of the world’s largest retailers, enables us to retail Tesco products under all our outlets. We share the vision of providing a wide range of high quality products at low and affordable price to our customers.
How can I pay in U select?
U select is dedicated to giving back to its customers, through various means to lower the operating cost. We allow simple methods -to pay Octopus Card and cash- to avoid unnecessary transaction cost.
Can I replace the products purchased in U select?
U select is proud to provide good quality to customers. If the purchased products have quality problem, we are more than happy to replace them for our customers within 7days upon purchase with the original receipt in our stores.
Does U select provide delivery and online purchase services?
U select strives to be a better place for you and your family. Currently, we do not provide these services. We will be adding on more services and values to our customers in the near future.
How can I contact your Customer Service Team?
We are always here to listen. You can find us by 3 means:
U Select Customer Service Team
Pak Sik Godown No.2
8/F, 15-29 Wo Shui Street, Fo Tan,
Sha Tin, New Territories
Simply a call
Customer Hotline (+852)2586 3686